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CUSTOMER SERVICE
(800) 445-9968 Voice/TTY
(269) 324-1615 Voice/TTY

About HARCĀ® Mercantile

Our Mission Statement

It is the goal of HARC Mercantile Ltd. to proactively serve the public by developing and maintaining a quality, service oriented organization that will continue to be a leader in the hearing health care industry, providing hearing amplification, assistive communications products, and accessibility solutions through our Accessolutions product line. The company will contribute to the economic vitality and quality of life in our community, will remain committed to a superior level of quality in our development and delivery of products, and will strive to maintain the highest ethical standards in all situations.

Friendly, Knowledgeable Staff

At our Portage location in Southwest Michigan, HARC Mercantile has an interactive ALD showroom. We invite visitors to stop in and try out our products. Our customer service staff have over 30 years each experience and will be happy to assist you in finding the right solution for your hearing needs.

We Stand Behind Our Products

All items are sold with a 30-day trial period unless stated otherwise. If you are unhappy with a product for any reason, call our Customer Service Department between the hours of 9-5 Eastern Time, Monday thru Friday or send us an Email. We will give you a return authorization number and instructions for your return.